The Diamond Guys (“we”) collects personal information you provide when you enquire, book an appointment, or request a courier collection — typically your name, email, phone number, and details about items you wish to sell.
We use this information to respond to your enquiry, schedule valuations, complete purchases in line with legal requirements (including FICA and second-hand goods record-keeping), and improve our service. We do not sell your personal information.
Calendly processes booking data when you schedule an Illovo appointment. Their privacy terms apply to that booking flow in addition to this policy.
To access, correct or delete your information, email info@thediamondguys.co.za.